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Owned and operated by Outdoorsy Dreams, we welcome every question about your outdoor space.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. Once your order ships, you will receive a tracking number so you can follow its journey to your door.
Is shipping really free?
We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). No order minimum is required. Larger pieces like gazebos and pergolas ship via freight carrier, and we will keep you informed every step of the way.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not meet your expectations, please refer to our Return Policy page for full details on how to start a return.
Can I exchange an item for a different style or color?
We are happy to help with exchanges within our 30-Day Returns window. Simply contact us with your order number, and we will walk you through the process for swapping your patio furniture set, outdoor kitchen component, or other piece.
What materials are your outdoor furniture sets made from?
Our collections feature weather-resistant materials such as powder-coated aluminum, all-weather wicker, and UV-resistant fabrics. Each product page includes a detailed materials and dimensions section so you can choose the right fit for your patio or deck.
How do I choose the right pergola or gazebo size for my yard?
Start by measuring your available outdoor space and considering how you plan to use it, whether for dining, lounging, or entertaining. Our product descriptions include footprint dimensions, and our support team is always glad to help you find the right match.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Every inquiry receives a personal, knowledgeable reply within one business day.
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Your payment and personal information are protected by industry-standard encryption at every step.
30-Day Returns
If a piece does not suit your space, our return process is straightforward and backed by our Return Policy.
Free Continental Shipping
Most orders ship free within the Continental U.S., with tracking provided from warehouse to doorstep.
